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For affairs in mainland China, please visit miHuYo's contact page.

If you encounter any issues while using our products or have any suggestions, please feel free to contact us through the following methods.

HuYoLAB: [email protected]

Genshin Impact: [email protected]

Honkai: Star Rail: [email protected]

Zenless Zone Zero: [email protected]

If you encounter any other issues, please contact customer support: [email protected]

IMPORTANT: We will not ask for any sensitive information. To ensure the security of your account, please do not send us any content related to your account password, identity information, etc.